Wholesale Terms
WHOLESALE REQUIREMENTS
Minimum season-opener order of 150 packets, no fewer than 5 of
each variety. All quantities in initial order must be by 5 / 10 / 15
etc. Orders received that have quantities other than these will be
rounded up. If you submit your orders by fax or as pictures, errors
are more likely and we are not responsible for transcription errors. Minimum reorder is 25 packets.
PAYMENT TERMS
All orders must be pre-paid unless you have established credit with SESE (download a credit application here). Terms are net 30 days from date of invoice (60 days for spring orders placed before November 15th) unless specified otherwise on the invoice. Please send your credit references and your bank name if you wish to set up Net 30 terms. The invoice will contain your discount rate, order number and number of packets and catalogs ordered. Finance charges will be assessed on overdue accounts. The rate may vary, but the minimum will be 1.5% per month (18% annually). Payments must be received in our office within 30 days of the invoice date. Credit accounts with an outstanding balance over 15 days past due may be converted back to cash accounts. We reserve the right to change prices, quantities, and terms without notice. We reserve the right to hold orders if a payment is overdue. Please send invoice requests to accounting@southernexposure.com.
SHIPPING AND HANDLING
We ship via UPS and the USPS, choosing the most economical way. Shipping and handling charges are based upon estimated weights, with rates provided by the respective carrier, plus an additional handling fee. Special orders may incur additional shipping and handling charges.
DELIVERY TIME
Orders up to 500 packets are usually shipped within five business days from receipt of your order. Larger orders will take additional time to process.
CONDITIONS OF SALE
We ask that retailers not sell our seed after the year for which it is packed. We suggest that the retailer discount any unsold seed packets at the end of the season. The Federal Seed Act states that no seed packet may be sold 12 months after the last germination test date. SESE has built a strong reputation for providing the highest quality seed and reserves the right to refuse a reorder to any distributor who does not comply with both Federal and State seed laws.
RETURNS
If you have chosen the Guaranteed Sale track, we accept return of unsold seed packets at the end of the season, subject to the following conditions: (1) Returns require prior approval from SESE before shipping in order to receive credit. (2) Up to 25% of the current season’s seed packets may be returned for a 100% credit on your next year’s order. (3) Packets must be returned in saleable condition to receive the full rebate (4) Returns must be mailed before October 1st to receive credit. (5) When reporting items for return we need the following information: your invoice number or order number, your cost per packet, your customer number or phone number, and the number of packets you are returning. (6) Credit will expire June 30 the following year.
CLAIMS
We take care to ship your order in excellent condition, but errors can occur. Please report any defects, shortages, or overages in your order to us immediately so we can remedy the error. Credit will be issued for items returned within 10 days and in good condition. Orders that are returned or refused will be charged a 20% restocking fee.
OUR GUARANTEE
We guarantee our seeds to be of high quality and true to name. All seed packets are labeled according to Federal and Virginia State seed regulations. We guarantee 100% satisfaction. See our current retail catalog for full guarantee information.
SUBSTITUTIONS
Some varieties may be out of stock because of growing conditions beyond our control. We reserve the right to make appropriate substitutions. We will never substitute non-organic seed. Please feel free to write specific comments regarding substitutions. Generally 95% of our varieties are always in stock.
BACK ORDERS
By default, we will ship back-ordered items as they become available. If a back-order needs to be canceled we will refund you using the same method of payment you used to place your order. We charge no shipping on back-orders. Let us know if you prefer not to receive back-orders. May 1st is our cut-off date
for shipping back orders.
OTHER
Proof of organic certification is available on request. We only sell racks to customers who buy seed packets from us. We reserve the right to refuse orders. We don’t sell bulk packs.
THE SOUTHERN EXPOSURE SEED EXCHANGE CATALOG AND GARDEN GUIDE
Additional free copies of the SESE Catalog and Garden Guide may be ordered for display racks. There is no minimum reorder requirement.